H.E.A.R.T. Online Setup Instructions – H.E.A.R.T. Family Software - H.E.A.R.T. Family Software for social service organizations with an emphasis on rescue missions and homeless service providers helps you gather the statistical data you need to operate at optimum levels.H.E.A.R.T. Online Setup Instructions

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Help and Support

Download and install the Java Runtime Environment 1.7.0. It can be downloaded here. (Make sure to bookmark this page because you may be asked to reboot after installation.)
Click here to start the Heart Online Demo. For Customer Number, enter 080802PA74529001
PLEASE NOTE: Once the program has been loaded, please read the sections of the help manual for instructions on how to enter and retrieve information. You will find the information contained in the help manual very helpful.
The program has two (2) built-in Workgroup Types (Administrator and User) for login purposes. There are ten (10) default User Workgroups (screen access and functions can be defined by an administrator) and two (2) default Administrator Workgroups (administrators set the customizable features in all Workgroups). Each login requires a User Name and a Password.You will be prompted for a User Name and password. The User Names and Passwords are as listed below. Passwords are case-sensitive.

User Name	Password	Workgroup Type
Emp01	Employee01	User
Emp02	Employee02	User
Emp03	Employee03	User
Emp04	Employee04	User
Emp05	Employee05	User
Emp06	Employee06	User
Emp07	Employee07	User
Emp08	Employee08	User
Emp09	Employee09	User
Emp10	Employee10	User
SiteAdmin	SiteAdmin01	Administrator
SystemAdmin	SystemAdmin01	Administrator

Video

Testimonials

"The Durham Rescue Mission relies on H.E.A.R.T. EX to provide current and up-to-date information on all our residents. It provides our counselors and encouragers with a user friendly interface for tracking and entering useful information about where they are, what their needs may be or even where they see themselves in the future. It has also proved to be a useful reporting tool when providing needed information to staff. The support team has always responded in a timely manner and has been very sensitive to our needs."

Jim Cooper and Anthony Dunaway, IT Staff Durham Rescue Mission

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