"The Durham Rescue Mission relies on H.E.A.R.T. EX to provide current and up-to-date information on all our residents. It provides our counselors and encouragers with a user friendly interface for tracking and entering useful information about where they are, what their needs may be or even where they see themselves in the future. It has also proved to be a useful reporting tool when providing needed information to staff. The support team has always responded in a timely manner and has been very sensitive to our needs."